Shipping policy
Order Processing:
All orders are processed within 1–3 business days (excluding weekends and holidays). Custom pours or made-to-order items may require up to 5–7 business days to ship. You’ll receive a confirmation email with tracking info once your order is on the way.
Shipping Rates & Delivery:
Shipping costs are automatically calculated at checkout based on your location and the weight of your order. We currently ship using USPS and UPS.
Estimated Delivery Times:
• Standard Shipping: 3–5 business days
• Expedited Shipping: 1–3 business days
Shipping Locations:
We currently ship to addresses within the United States. For international shipping inquiries, contact us at [your email or contact form link].
Tracking Your Order:
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Missing or Damaged Packages:
If your package is lost, delayed, or arrives damaged, contact us within 7 days of delivery at [your email/contact]. We’ll make it right.